Last updated: August 2026
Miles Chimney Sweep (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit mileschimneysweep.com, call us, or request a quote — and how we use and protect it.
Information We Collect
- Information you give us: when you submit a quote request or call us, we collect the details you provide — typically your name, phone number, email address, city or ZIP code, the service you need, and your message.
- Information collected automatically: like most websites, we use cookies and similar technologies that collect standard technical data — your IP address, browser and device type, the pages you visit, and how you arrived at our site (for example, through a search result or an advertisement).
How We Use Your Information
- To respond to your request, schedule service, and provide quotes.
- To contact you about your request by phone, text message, or email. If you check the consent box on our forms, you agree to receive calls or texts about your request; message and data rates may apply, and consent is not a condition of purchase. Reply STOP to opt out of texts at any time.
- To measure and improve our advertising. We use Google Analytics and Google Ads, which use cookies to help us understand which advertising brought visitors to our site and whether our website is working well. When you submit a form, limited information may be shared with Google in a privacy-protective (hashed) format to measure advertising results.
- To maintain records of the services we perform.
What We Do Not Do
- We do not sell your personal information.
- We do not share your phone number or text-messaging consent with third parties for their own marketing purposes.
Cookies & Advertising
Our site uses cookies from Google (Analytics, Ads, and Tag Manager) to measure site usage and advertising performance, including remarketing — which may show you our ads on other websites after you visit ours. You can control cookies in your browser settings, and you can opt out of personalized Google advertising at adssettings.google.com.
Data Retention & Security
We keep lead and customer records for as long as needed to provide service and meet our business and legal obligations. We take reasonable technical measures to protect the information we store.
Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond promptly.
Children
Our services and website are intended for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
If we update this policy, the new version will be posted on this page with a new “last updated” date.
Contact Us
Miles Chimney Sweep
Phone: 866-309-2130
Email: info@mileschimneysweep.com